Support
Let us know how we can help and we'll address your enquiry soon as possible.
Existing customer support
Our Support Team are available from 8am to 5pm (AEST) Monday through Friday excluding national public holidays.
1800 WE HELP / 1800 934 357
Service incidents
support@1300australia.com.au
Service adds, moves, changes
provisioning@1300australia.com.au
Number porting
number.manager@1300australia.com.au
Billing
billing@1300australia.com.au
Urgent 24/7 support outside of business hours
1800 WE HELP /1800 934 357 option 4